Notices

Redemption Statement Requests for Aspiro Mortgages

We’re delighted to announce that you’ll soon be able to request redemption figures, and receive a response, from Aspiro Mortgages via Lender Exchange. The service remains free to use for all active firms on Lender Exchange and has already proved to be an effective and efficient way for law firms to request redemption figures, following our initial launch in August 2018. Aspiro Mortgages will be providing responses manually, via the Lender Exchange system, in the form of a PDF statement and will allow both panel and non-panel firms to request redemption figures. You’ll need to make sure that those responsible within your firm for requesting redemption figures are set up on the system and you can do this via the Manage Users section. Watch out for further announcements! Kind Regards, Decision First

Updated on 07 October 2025 08:46

Redemption Statements for Lumen Mortgages - now live!

Following on from our notice last week, we’re pleased to announce that Lumen Mortgages are now actively using the Redemption Statements feature within Lender Exchange. This feature should now be used for all redemption statement requests made to Lumen Mortgages. The response will also be provided via Lender Exchange, and you can typically expect the response within 2 working days. When requesting a redemption figure from Lumen Mortgages via Lender Exchange, you’ll need to tick a box to confirm that you have your client’s consent to obtain the redemption statement and upload a copy of the authority via the upload function on Lender Exchange. If you wish to receive a notification once a response has been sent you can use the Notification Management feature to manage which email addresses the notifications are sent to, providing up to five email addresses. Kind Regards, Decision First

Updated on 29 September 2025 09:53