IMPORTANT NEW MESSAGES

Notices

Nationwide/The Mortgage Works - Stamp Duty Deadline – 31st March 2025

As you are aware, Stamp Duty Land Tax (SDLT) rates will change on 1st April 2025. To ensure a smooth process, please submit the Certificate of Title (COT) in good time for completion. Ensure all outstanding enquiries are submitted to us with sufficient time for review and resolution before submission. Submission Deadlines and Payment Requirements Nationwide • BACS Payment Notice: Submit the COT at least five working days before the completion date. • CHAPS Payment Notice: If a CHAPS transfer is required, 48 hours’ notice is needed, with a £15 fee. • COT Submission Deadline: No COTs will be accepted after 5:00 PM on Thursday, 27th March 2025, for a Monday, 31st March 2025 deadline. • Redemption Statements: o It may take up to three working days to produce a redemption statement which can’t be produced in Lender Exchange, all will be valid for 30 days. o Do not request a further statement unless a payment has been made to the account within five days of your original redemption statement request. The Mortgage Works (TMW) • CHAPS Payment Notice: Submit the COT at least five working days before the completion date. • COT Submission Deadline: No COTs will be accepted after 5:00 PM on Monday, 24th March 2025, for a Monday, 31st March 2025 deadline. • Redemption Statements: o It may take up to five working days to produce a redemption statement, which will be valid for 30 days. o Do not request a further statement unless a payment has been made to the account within five days of your original redemption statement request. Please ensure you adhere to these timelines to avoid delays.

Changes to Stamp Duty Land Tax effective 1 April 2025

At Lloyds Banking Group, we are aware of the forthcoming changes to Stamp Duty Land Tax effective from 1st April 2025. In light of these changes, we anticipate an increase in completion volumes and are committed to ensuring a seamless process for you and our customers. To facilitate this, we kindly request that all Certificate of Titles be submitted to us as early as possible, and no later than 25th March 2025. This applies to our following brands: • Halifax • Lloyds Bank • Birmingham Midshires • Bank of Scotland • For any queries, please refer to our Lenders Handbook or the Query Management section on Lender Exchange. Should you require further assistance, do not hesitate to contact us promptly to avoid any potential delays. Thank you for your cooperation.

Redemption Statement Requests for Bloom Homeloans – now live!

We’re pleased to announce that you can now request Redemption Statements from Bloom Homeloans via Lender Exchange. The response will also be provided via Lender Exchange, and you can typically expect a response within two working days.